Privacy policy
Last updated on: 31 March 2026
At FunFabrik we are committed to protecting your personal data. In this privacy policy, we explain what data we collect, why we do this and how we handle it when you visit our website or place an order.
1. What data do we collect?
When you use our services or place an order in the webshop, we may process the following data:
Id: First and last name.
Contact details: Email address and phone number.
Address details: Billing and delivery address (for shipping animation boxes or specials).
Payment details: Transaction data via our payment provider (we do not store bank details or credit card numbers ourselves).
Technical data: IP address, browser type and browsing behaviour on our website via cookies.
2. Why do we collect this data?
We process your data for the following purposes:
Order processing: To deliver your ordered products (such as the animation boxes) correctly and keep you informed about the shipment.
Customer service: To respond to queries received via chat or e-mail.
Legal obligations: For our records and tax returns.
Marketing (optional): If you have given your explicit consent, for sending a newsletter.
3. Sharing with third parties
The FunFabrik never sells your data to third parties. We only share data with parties strictly necessary for our business operations:
Logistics partners: As bpost for delivering your parcel.
Payment providers: For handling online payments securely.
Hosting and software providers: For technical management of the website and database.
4. Retention period
We do not keep your personal data longer than strictly necessary to realise the purposes for which your data is collected. Billing data is subject to a statutory retention period of 7 years.
5. Your rights
Under the AVG, you have several rights regarding your personal data:
Right of access: You may request what data we hold on you.
Right of rectification: You can have incorrect data corrected.
Right of deletion: You can ask us to delete your data (unless we are legally obliged to keep it).
Right to object: You can oppose the use of your data for marketing purposes.
6. Cookies
Our website uses cookies to improve user experience and analyse traffic. On your first visit, you can indicate which cookies you accept.
7. Contact
Do you have questions about this privacy policy or want to exercise your rights? If so, please contact us at:
FunFabrik [Your email address] [Your phone number] [Your address/location]